Terms of Service

1. Acceptance of these terms

By accessing or using Translatable, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the website or the application.

2. Who we are

Translatable is a translation management platform operated by Zenido Studio SRL. These terms apply to:

• the public marketing website at translatable.app, and
• the user application hosted separately at https://app.translatable.app.

3. Eligibility and accounts

You may use the service only if you are legally able to enter into a binding agreement. If you create an account, you are responsible for:

• providing accurate and current information;
• maintaining the security of your login credentials; and
• all activity that occurs under your account or workspace.

You must notify us promptly if you believe your account has been compromised.

4. Use of the service

You may use Translatable only in compliance with applicable laws and these terms. You agree not to:

• use the service for unlawful, harmful, or fraudulent purposes;
• attempt to gain unauthorized access to systems or data;
• interfere with the availability, integrity, or security of the service;
• reverse engineer, copy, resell, or exploit the service except where permitted by law; or
• use the service to store or transmit malicious code.

5. Customer content

You retain ownership of the content, text, translation keys, files, and other materials you upload or submit to the application ("Customer Content").

You are responsible for ensuring that you have the rights to use and submit Customer Content and that such content does not violate any law or third-party rights.

You grant Zenido Studio SRL the limited rights necessary to host, process, transmit, back up, and display Customer Content solely for the purpose of operating, securing, and improving the service for you.

6. Intellectual property

The service, including its software, branding, design, website content, and related materials, is owned by Zenido Studio SRL or its licensors and is protected by applicable intellectual property laws.

Except for the limited right to use the service under these terms, no rights are granted to you.

7. Availability and changes

We may update, modify, suspend, or discontinue any part of the website or application from time to time. We do not provide any service level agreement or guaranteed uptime commitment unless expressly agreed in writing.

We aim to keep the service available and reliable, but we do not guarantee that the service will be uninterrupted, error-free, or available at all times.

8. Paid plans and billing

Some features of the application may require payment. If you subscribe to a paid plan, you agree to the pricing, billing cycle, and payment terms presented at the time of purchase.

Payment processing and subscription billing may be handled by Paddle or its affiliates and service providers. By purchasing a paid plan, you may also be subject to Paddle’s applicable terms and policies.

Unless otherwise stated, fees are non-refundable except where required by law or expressly provided in a separate written policy or agreement.

9. Suspension and termination

You may stop using the service at any time. We may suspend or terminate your access if you violate these terms, create risk or legal exposure for us or others, fail to pay applicable fees, or misuse the service.

Upon termination, your right to use the service ends immediately, though provisions that by their nature should survive termination will remain in effect.

10. Disclaimer of warranties

The service is provided on an "as is" and "as available" basis, to the fullest extent permitted by law. Zenido Studio SRL disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the fullest extent permitted by law, Zenido Studio SRL and its affiliates, officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunities arising out of or related to your use of the service.

To the fullest extent permitted by law, our total liability for claims relating to the service will not exceed the amount you paid us for the service during the 12 months preceding the event giving rise to the claim, or a minimal statutory amount if no fees were paid.

12. Indemnification

You agree to indemnify and hold harmless Zenido Studio SRL from claims, liabilities, damages, losses, and expenses arising from your misuse of the service, your violation of these terms, or your infringement of any rights of a third party.

13. Third-party services

The service may integrate with or link to third-party products, websites, or services. We are not responsible for third-party services or their terms, privacy practices, or availability.

14. Privacy

Your use of the service is also subject to our Privacy Policy, which explains how we collect, use, and protect personal data.

15. Changes to these terms

We may update these Terms of Service from time to time. When we do, we will revise the effective date on this page. Continued use of the service after updated terms become effective constitutes acceptance of those updated terms.

16. Governing law

These terms are governed by the laws applicable to Zenido Studio SRL, excluding conflict of law principles, unless otherwise required by applicable law.

17. Contact

If you have questions about these Terms of Service, contact us at [email protected].